Cart

Important Notice :

Return requests are available only for registered customers who have an account on our website.
If you do not have an account, please create one during checkout to access return, refund, and exchange services. Customers are responsible for arranging the return shipment as part of the returns process

Your cart is currently empty.

Return to shop

How Returns Work

  1. Log in to your account.
  2. Go to My Account → Orders.
  3. Select your order and click “Return / Refund / Exchange.”
  4. Submit your request with the reason and photos (if applicable).
  5. Wait for our approval email.
  6. After approval, arrange your own courier and send the parcel to our warehouse.
  7. Share your courier tracking number (if requested).
  8. Once we receive and inspect the item, we will issue your refund or ship your replacement.

Returns, Refunds & Exchanges

  • Returns and exchanges are accepted within 30 days of delivery.
  • To request a return, refund, or exchange, you must have a customer account on our website.
  • After your request is approved, you will receive an email with our warehouse return address and return instructions.
  • Customers are responsible for arranging and paying for the return shipping unless the item is damaged, defective, or incorrect.
  • Please ensure the returned item is unused, in its original packaging, and includes all tags and accessories.
  • Once we receive and inspect the item, we will process your refund or exchange.
  • Refunds are issued to the original payment method and may take 5–10 business days to appear, depending on your bank.

Return Conditions

  • Request must be submitted within 30 days of delivery.
  • Products must be unused and in their original condition.
  • Original packaging, tags, manuals, and accessories must be included.
  • Returns that do not meet our policy may be declined.
  • Personalized or hygiene-sensitive products (if applicable) are not eligible for return.

Return Shipping

  • Unless the product is damaged, faulty, or incorrect, customers are responsible for arranging and paying for the return shipment.
  • Please do not send any items until your return request has been approved.